Skyline cloud based software solutions

Service management solutions from small medium businesses to enterprise clients.

Skyline core code remains consistent yet our implementation packages of Skyline: Lite, Professional and Enterprise give total client scalability over project scope and commercials. Our modular approach ensures no 'big bang' is required and legacy systems can be replaced economically and without an operational risk.
For optimum results our Professional and Enterprise offering ensures business process reviews and module configurability/development and business model alignment for Enterprise clients

Understanding Clients

Our business analysts are people enthused by business processes. Upon engagement, discovery phases map out entire the entire customer experience as it exists today and work closely with clients in order to optimise without system disruption or change to the current business model.

The 'as is' model is used to plan a manageable change over agreed project durations between ourselves and our clients.

Skyline has been designed in close collaboration with our clients using our extensive experience gained over the last 25 years. As our client supply chain has evolved so has our software.

LIFE LONG RELATIONSHIPS

At Skyline we look at our clients as long-term partners. Process optimisation through systems, culture or even M&A activity should not be a one-off exercise. The continual challenging of the optimum key performance indicators (KPI) and seeking change needs to be evolutionary and take place throughout the life-time of the relationship.

All our innovation is as a result of solving real business problems with passionate business people.

Our whole business approach is based on this collaborative ethic.

Privacy Notice

At SKYLINE we make every effort to ensure that when we contact clients or leads relating to our products and services that the correspondence is – Warranted, Relevant, (and most importantly) Lawful, without ever compromising an individuals right to privacy.

All contact details acquired for marketing at the SKYLINE are via positive opt-ins or as part of fulfilling a large-scale contract whereby subcontractors are directly impacted by the software we implement. In other words, our direct customers may pass on details of their subcontractors who will be affected or will directly benefit from our services as part of the contract fulfilment with a third-party whom the subcontractor has given the consent to do so. This is done in collaboration with our direct clients to give weight to the correspondence they’ve received.

We at SKYLINE corroborate any personal data lists with our own ‘unsubscribed’ lists, respecting an individuals right to opt out of marketing correspondence from ourselves in our capacity as a processor.

We also respect the right to amend or dispute any/all data that we may have on record providing information of our Data Protection Officer and portals to their information on request.

If you would like to find out more,